Dear customers,

After providing a free email editor for over 5 years, StampReady have decided to charge a subscription for it ($9/month or $54/year). Just as with their new editor release, nobody was notified about the upcoming change - we had to learn about it from a customer.

This is their business decision and we respect it - everything has a cost, and any product needs to be sustainable, or it goes away. We're just a little disappointed by the lack of professionalism. 

On this note, when purchasing any of our email templates, please remember that you are purchasing an email template, not an email template + editor.

We are currently searching for alternatives, and will make an announcement once we find a service that we can use to replace our dependency on StampReady.

March 16, 2019

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What can I expect from your support service?

We are more than happy to help you to make the most of your investment in our products.

Our support covers:

  • Questions relating to usage of the template.
  • Questions relating to usage of the Timber framework.
  • Questions relating to setting up a template or theme.

In order for us to maintain a fair and pleasant support experience, we may have to limit our support service beyond a certain threshold including but not limited to:

  • Design consultation.
  • Assistance requiring customization.
  • Assistance requiring tutoring on the beginner's level.

Should you require any assistances beyond the threshold, we are able to provide you an advanced level of assistance services to fulfill your needs for a nominal fee. Please feel free to ask us for more details on your custom care service.